The new year may start with a bit of a nasty surprise for some telecom subscribers in Belgium. Orange and VOO have announced a rate increase starting in January 2027, with a potential increase of up to an additional €5.35 per month depending on the plan chosen. However, some new features and benefits are planned for certain customers. Bruxelles Secrète breaks it down!
Orange and VOO are raising their rates: here are the amounts
The holidays will barely be over when some subscribers will already see their telecom bills go up. At VOO, the new rates will take effect on January 1, 2027, while Orange Belgium customers will have to wait until January 10, 2027, to find out the new prices for their plans.
But not everyone will be affected the same way! At Orange, customers with a current mobile plan will pay between €0.50 and €1.50 more per month. For those who have kept an older mobile plan, the increase will range from €0.70 to €2.30. Orange’s internet plans won’t be spared either, with an increase ranging from €2 to €3 per month. As for VOO, bills are likely to rise a bit more significantly: depending on the plan, customers will have to pay between €1.55 and €5.35 more each month. That’s sure to make a difference in your telecom budget by the end of the year!
A few extra perks for Orange subscribers
Fortunately, not everything is going up! Starting January 10, 2027, two changes will bring a small benefit to certain categories of Orange customers. Families using Orange Mobile Child, in particular, will be able to enjoy a more generous mobile data allowance: it will increase from 3 to 5 GB, without having to change their plan. Another interesting new feature: customers with an Orange Mobile Unlimited plan who bundle it with a Livebox Internet offer will receive an additional €3 discount per month on their mobile subscription.
This is a way for the provider to enhance certain offers despite the announced increases. Be aware, however: this discount is reserved for customers who meet the requirements for combining the two subscriptions. It is therefore not automatic compensation for the increase in the internet bill.
hey! is sparing its customers and launching a new €24 subscription plan
Good news for hey! subscribers: Orange’s budget brand is spared from this wave of price hikes. Its current rates will remain unchanged in January 2027. But that’s not all: the carrier is also taking this opportunity to expand its lineup with a new hey! Unlimited plan for €24 per month.
What’s included: unlimited calls, texts, and mobile data in Belgium, as well as a 60 GB data allowance within the European Union. This offer might appeal to those who want to enjoy a comprehensive mobile plan without necessarily paying top dollar.
For Orange and VOO customers affected by the increases, the provider plans to notify them individually, either directly on the bill or via a specific message. So be sure to keep an eye on your upcoming communications to find out the new amount of your subscription. And if you’re thinking about switching plans, January might be the perfect time to compare your options!
